Showcase – Auto Nassau

Suzuki and Daihatsu service dealer

AUTO NASSAU

LEES VERDER
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Since 2018 Auto Nassau has been working with Autosociaal, a partnership that has taken the car company’s digital services to the next level. Patrick van den Berg, owner of Auto Nassau, has had an impressive career in the automotive industry. He has been at the helm of the company for twenty years, having taken it over from his former employer in 2005. With a team of ten employees, including seven mechanics, Auto Nassau is a perfectly balanced organisation that offers both sales and workshop services. This makes the company unique in its field. ‘We are an official Suzuki and Daihatsu service dealer,’ says Patrick. ‘On the first floor, we also have twenty top-quality used cars from Suzuki and other brands, all with a manufacturer’s warranty. So Auto Nassau is always the right place to come.’ Patrick adds: ‘We are also working to keep our customers mobile. That is very important to us.’ This customer-focused approach is a common thread in both Auto Nassau’s business operations and its collaboration with Autosociaal.

“I believe that Autosociaal provides excellent service. And it is also affordable. ”

Patrick van den Berg – Owner of Auto Nassau

The collaboration with Autosociaal began thanks to Simon, a driven employee who convinced Patrick of the benefits of Autosociaal’s services. ‘In the beginning, it was mainly about the app. Later, Simon also introduced the combination of the app with the website. I found that interesting.’

Patrick has since started using Autosociaal’s app and website. The planning module on the website has been particularly successful. ‘It is used a lot by our customers,’ says Patrick.

Autosociaal recently delivered a new website to Auto Nassau, which Patrick is very happy with. The new website looks good and is very contemporary.

In addition to the practical advantages, Patrick also appreciates the affordability and quality of Autosociaal’s services. ‘I think Autosociaal offers good service. And it’s affordable too.’

The automotive industry is changing rapidly, and Patrick has a clear vision of this. ‘The big companies are getting bigger and the small ones are staying small,’ he explains. ‘Medium-sized companies will find it more difficult. At Auto Nassau, we focus on our local customers. They increasingly prefer a personal approach, and that is exactly what we are good at.’