Nowadays, communication with customers is increasingly shifting to online. The importance of a good online identity is growing. Every customer expects your online customer journey to be up to date. It is also important for us as a dealership to respond to this. Autosociaal has supported us in this. Our customers’ needs lie in the service we offer. We want to implement this service in our identity and project it to the outside world. At ABD, we only deliver quality. This is also reflected in our results.
We have now been ranked in the top 3 best deals 12 times, including 8 years in the number 1 spot. This is an achievement we are very proud of and we want to use it to position ourselves. Autosociaal has supported us in this. They have used an app to highlight our identity. Our app is fully tailored to our requirements, and we are very satisfied with it. In addition, Autosociaal integrates seamlessly with our systems. We work with Wheeler Delta, Cartel, and Autolline, among others. Customers can schedule an appointment via the app, and it is then sent to us via the planning system.
‘We have now been ranked in the top 3 best deals 12 times, and have been number 1 for 8 years.’
Sjoerd Koopmans, marketing manager at ABD Renault
Future policy ABD Renault
Looking ahead, the future looks bright for us. We are a dealership representing two brands, Renault and Nissan. These car brands have experience in digitisation and are embracing the shift from showrooms to online sales. This has made us realise the importance of a strong online identity. We will also continue to work with Autosociaal, because we are very happy with them. Autosociaal is an honest, reliable partner that thinks along with us as a dealership. You respond politely to all our questions. Really great service!
Targeting (potential) customers to sell more used cars?
Edwin Haan
Operational Manager
7554 NG Hengelo
7554 NG Hengelo