At van Kesteren, we believe it is important to maintain good contact with our customers. To this end, we have entered into a partnership with Autosociaal, who have developed an app for us. The app makes it easy for us to stay in touch with customers and optimise customer relations. Nowadays, contact with customers is increasingly shifting to online. We are trying to respond to this with the app. In the app, customers can send messages and schedule workshop appointments.
"We have a website and app that are up to date and easy for people to navigate."
It is convenient for us that customers can schedule workshop appointments directly in the app, without having to call or email. This saves a lot of time. In addition, we can respond anytime, anywhere, which I consider to be the greatest advantage of the app. We promote our app via business cards and a billboard. In addition, when selling or delivering cars, we always mention that we have our own app. We have noticed that our customers who use the app respond positively to it.
Course of the collaboration
Autosociaal is highly recommended for other car companies. I think the service is really good. I always get a quick response and am dealt with personally. All plus points. In addition, the dashboard is easy to use, very clear and neat.
7554 NG Hengelo
