"Our online visibility has improved significantly, and we are seeing some excellent examples of this in practice."
Adrie Valentijn, directeur van Carprof Valentijn
They also set up direct email marketing for us. We are very pleased with the combination of these options. The website integrates seamlessly with our app, vehicle management system and our Carsystems workshop planner. An additional advantage is that it is extremely easy to make minor adjustments to the website ourselves via edlink. We receive a lot of positive feedback from customers about how we position ourselves and our online environment, but we are also very positive about it ourselves. Our online visibility has improved considerably, and we are seeing some great examples of this in practice. One example is that appointments are often scheduled via the app by customers who have never been to us before.
Following a visit to our website, the customer downloaded our app and made an appointment. Customers also receive personal emails from us, such as reminders for tyre changes or MOT inspections. In addition, automated birthday greetings are sent to customers. We often receive positive responses to these, which helps us build a good customer relationship. To us, the customer is not a number, but a person. We want to convey that personal feeling.
Autosociaal is a proactive partner. We find it practical and unique that everything can be handled by a single online partner, so we have everything under one roof. We also receive excellent support from the helpdesk when we have questions. Autosociaal likes to take a quick approach and always helps us move forward immediately. I would also like to compliment Autosociaal on their One Day Delivery service. Normally, it takes a long time to prepare for a new website. With Autosociaal, the website is delivered in one day, on location. We found this to be a very positive experience, a real plus point of your service! Highly recommended for any car company.
Course of the collaboration
7554 NG Hengelo
