Showroom – Showcase Dirk van der Steen

AUTOBEDRIJF DIRK VAN DER STEEN

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Service has been a top priority for Dirk van der Steen since 1986. The customer is king. As a car garage, we want to move with the times and believe it is important that we can also offer this service to our customers online. That is why we have entered into a partnership with Autosociaal, who have optimised our online platforms. We are making progress with our car garage app and new website www.dirkvandersteen.nl. Autosociaal has a wealth of knowledge in the automotive industry, so they know exactly how we can best position ourselves online. We are very satisfied with our positioning, which is now reflected in our website.

Customers are increasingly scheduling workshop appointments online. Previously, customers preferred to call the car garage to make an appointment. Nowadays, customers are used to arranging everything online; everyone is embracing digitalisation. We consider this a positive change. We have noticed that this saves a lot of time, not only for us as a car company, but also for our customers.

‘Thanks to our identity, which is now reflected on our website, we are very satisfied with our positioning.’

Hanneke van der Steen, co-owner of Dirk van der Steen Car Company

Course of the collaboration

We would like to continue this upward trend in the future. We are very pleased with our collaboration with Autosociaal, which has enabled us to continue growing as a car company. We are selling significantly more and have complete peace of mind. The helpdesk is always available when we have questions. In addition, they always think along with us and give us good advice.