Due to today’s digitalisation, it is important to position ourselves online. To this end, we have entered into a partnership with Autosociaal. They have implemented our identity across our online channels. We believe it is important to present a good image of our car company online, as more and more (potential) customers are doing their research online in advance. We have noticed that customers respond more easily via our online channels. Nowadays, customers are less inclined to call, so being able to contact us via the website or app is a great solution.
"Our offerings are clearly listed on our website with professional photography and detailed descriptions. In addition, all information about our company is readily available, and it is easy to contact us."
Gerrie Weijman, co-owner of James Auto Jawes
The website gives customers a first impression of our identity. We are a family business with a small team, and we want to convey this feeling to our customers. We can also take our customers with us every step of the way on their customer journey. Everything is easy to find on our site. Our range is clearly listed on our website with professional photography and good descriptions. In addition, everything about our company can be found and it is easy to contact us. For an extra personal service, every customer can download our app. Through the app, customers can ask us questions via the chat function. But we can also use the chat function to keep our customers informed about maintenance. In the event of unexpected costs, we can send a message and provide updates on the situation with a photo. An extra bit of service.
Autosociaal is a great company to work with. It is always easy to contact them via the helpdesk, which is something we really appreciate. What’s more, Autosociaal specialises in the automotive industry, so they know what they’re doing, which makes it even easier to trust them as a partner. They also delivered the website to our location in just one day, which was fantastic! We look back on that day with a smile; it was a really enjoyable day.
Course of the collaboration
Approaching targeted (potential) customers to sell more used cars?
Edwin Haan
Operational Manager
7554 NG Hengelo
