Autotaal Montfoort, where customer service and hospitality are of paramount importance, has been in business for 20 years. We are a full-service car company, focused on selling, maintaining and repairing passenger and commercial vehicles, motorhomes and forklift trucks. Our website has been facilitated by Autosociaal for 5 years now, based on our wishes. We appreciated that professional photos were taken to give our website a professional look. Nowadays, everything is done online, but of course that’s just the generation we live in. We are more active on Instagram and, in addition to our website, we also use the Autosociaal app.
"We appreciated having professional photographs taken to give our website a professional look."
Jeanette, administrative assistant at Autotaal Montfoort
By using the app, we ensure that a large proportion of our customers can schedule their appointments online and that they receive reminders about things like MOTs or tyre changes. Autosociaal makes it easy for us to connect with our customers digitally. We don’t have to worry about a thing because everything is handled so quickly via Edlink. We hardly have to lift a finger. In addition, Autosociaal goes a step further with, for example, personalised Christmas messages. We received many positive responses from our customers last year.
Course of the collaboration
The collaboration with Autosociaal is going well. Autosociaal’s helpdesk is accessible and responds quickly to everything. For example, we recently needed to add a BOVAG logo to our website. We contacted them and this was arranged in no time. Autosociaal thinks along with you and is a professional organisation. We are very satisfied with the collaboration and service.
Approaching targeted (potential) customers to sell more used cars?
Edwin Haan
Operational Manager
7554 NG Hengelo
